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How to enhance institutional communication with a multichannel approach
Media
How to enhance institutional communication with a multichannel approach

A public relations strategy that combines owned, earned, shared and paid media can maximize organizations' reach, trust and impact. The power of multichannel strategy in public affairs In an environment saturated with information and with fewer journalists available to cover all initiatives, relying solely on the media…

Oct 2025→
The keys to the success of digital native media
Media
The keys to the success of digital native media

The value of digital native media that doubles or triples the reach of a traditional media Digital native media is transforming the media landscape by doubling or even tripling the reach of traditional media. Although the latter are still important, digital natives are redefining the way we interact with…

Apr 2024→
Corporate Communication: when is it appropriate to talk about social issues?
Media
Corporate Communication: when is it appropriate to talk about social issues?

When is it appropriate to talk about social issues?

Sep 2022→
Become a purple cow and stand out from the rest
Media
Become a purple cow and stand out from the rest

When preparing this document, remember to include seven aspects: Detection of the organization’s vulnerabilities. Possible crisis scenarios and impact on your “Stakeholders”. Developing a Contingency Plan, including strategies, alerts, arguments and communication materials. Appointing the members of the Crisis Committee, defining responsibilities and reaction times. Monitoring of actions, statements, news items or impacts in the media. Recovery of the cr

Feb 2022→
Crisis communication: are we prepared for a corporate earthquake?
Media
Crisis communication: are we prepared for a corporate earthquake?

When preparing this document, remember to include seven aspects: Detection of the organization’s vulnerabilities. Possible crisis scenarios and impact on your “Stakeholders”. Developing a Contingency Plan, including strategies, alerts, arguments and communication materials. Appointing the members of the Crisis Committee, defining responsibilities and reaction times. Monitoring of actions, statements, news items or impacts in the media. Recovery of the cr

Jul 2020→
Trolls: Tips to neutralize the feared enemy online
Media
Trolls: Tips to neutralize the feared enemy online

Before an online attack occurs, the brand must have a prevention and action plan to overcome the crisis. Its objective is to sow comments that negatively impact the brand reputation, causing discomfort and inconveniencing other users. This is what trolls are like, those anonymous users who browse the…

Apr 2016→
4 questions to ask before choosing a good public relations agency
Media
4 questions to ask before choosing a good public relations agency

A good Public Relations agency works so that its clients reach their communication goals. What could a public relations professional and a doctor have in common? Apparently nothing. However, public relations professionals and doctors face similar situations in our day-to-day work. Patients usually visit a doctor’s office to solve a problem…

Apr 2016→
6 benefits of customer service on social networks
Media
6 benefits of customer service on social networks

Our client is the best ally when we intend to expand the horizons of our brand or business. If they are happy, they can open many doors and possibilities for us to make improvements not only for the company but also for its reputation. Here we give you six tips that we can put into practice…

Dec 2015→
Why is it necessary for your company to be on social networks?
Media
Why is it necessary for your company to be on social networks?

A company can no longer work in the old style where social networks had no place in an organization's communications strategy. Today, they are of vital importance to segment audiences, approach them, tell them what we think, respond to their concerns and finally make a much stronger and more solid community. That is why we propose…

Dec 2015→
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